Terms of Service — OTTO EZ

Overview: This website (www.ottoez.com) is operated by Otto Essentials, a unit of Otto Clothing Pvt Ltd ("OTTO EZ", "we", "us", or "our"). By using this website, including all information, tools, and services offered here, you agree to the terms, conditions, policies, and notices stated below. Your use of the site or purchase from it constitutes engagement with our "Service" and implies acceptance of the following Terms of Service, including additional terms and policies referenced herein. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, please do not access the website or use any services.

New tools or features added to the store are also subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after changes are posted signifies acceptance of those changes.

Our store operates on Shopify Inc.'s platform, which provides the online e-commerce infrastructure that allows us to offer our products and services to you.

Section 1 — Online Store Terms: By accepting these Terms of Service, you confirm that you are of the legal age of majority in your state of residence, or that you have given consent for any minor dependents in your care to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws). Transmission of worms, viruses, or any destructive code is prohibited. A breach of any of these Terms will result in immediate termination of your Services.

Section 2 — General Conditions: We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding credit card information) may be transferred unencrypted and may be adapted to meet the technical requirements of connecting networks or devices; credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, or resell any part of the Service without our express written permission.

Section 3 — Accuracy, Completeness, and Timeliness of Information: We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material is provided for general information and should not be relied upon as the sole basis for decisions without consulting more accurate or timely sources. Any reliance on the material is at your own risk.

Section 4 — Modifications to the Service and Prices: Product prices are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products or Services: Certain products may be available exclusively online and may have limited quantities. Such products are returnable or exchangeable only in accordance with our Refund & Return Policy. While we make every effort to display product colours and images accurately, we cannot guarantee precise display on your device. We reserve the right to limit sales of our products on a case-by-case basis. Descriptions, pricing, and availability may change without notice.

Section 6 — Accuracy of Billing and Account Information: We reserve the right to refuse any order, and to limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all transactions. Please refer to our Refund & Return Policy for more details.

Section 7 — Optional Tools: We may provide access to third-party tools which we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties or endorsements.

Section 8 — Third-Party Links: Certain content or products available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and disclaim liability for any third-party materials, websites, or transactions.

Section 9 — User Comments, Feedback, and Submissions: Any comments or submissions you send us may be edited, copied, published, or distributed by us without restriction. We are under no obligation to maintain any comments in confidence, to pay compensation for them, or to respond to them. Your comments must not violate any third-party rights or contain unlawful or offensive material.

Section 10 — Personal Information: Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies, and Omissions: Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate, at any time without prior notice.

Section 12 — Prohibited Uses: You are prohibited from using the site or its content for any unlawful purpose, to violate any regulations, to infringe upon intellectual property rights, or to engage in offensive conduct. You may not interfere with or circumvent the security features of the Service.

Section 13 — Disclaimer of Warranties; Limitation of Liability: We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. Your use of the Service and products is at your sole risk, provided "as is" and "as available", without warranties. We shall not be liable for any damages arising from your use of the Service.

Section 14 — Indemnification: You agree to indemnify and hold harmless Otto Essentials, Otto Clothing Pvt Ltd, and our affiliates against any claims arising from your breach of these Terms or your violation of any law or third-party right.

Section 15 — Severability: If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severable and shall not affect the validity of the remaining provisions.

Section 16 — Termination: Obligations incurred prior to termination survive. You may terminate these Terms by ceasing use of the site. We reserve the right to terminate Services without notice for non-compliance.

Section 17 — Entire Agreement: Our failure to exercise any right shall not constitute a waiver. These Terms and any policies posted on this site constitute the entire agreement between you and us.

Section 18 — Governing Law: These Terms of Service are governed by the laws of India, with jurisdiction in Chennai, Tamil Nadu.

Section 19 — Changes to Terms of Service: You can review the most current version of these Terms at any time on this page. We reserve the right to update or change these Terms by posting updates to the website.

Section 20 — Contact Information: Questions about these Terms of Service should be sent to ping@ottoez.com.

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Otto Essentials (a unit of Otto Clothing Pvt Ltd) · No. 47 & 49, VBC Solitaire, 8th Floor, Bazullah Road, T. Nagar, Chennai – 600017, India · GSTIN 33AADCP2333D1Z1 · CIN U17121TN2004PTC052880